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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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jassmine escobar

February 7, 2025

5  out of  5
rating by jassmine escobar
"Shout out to Andrew !! Very helpful"
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Ben Orsted

February 7, 2025

5  out of  5
rating by Ben Orsted
"Andrew answered every question I had, helped me secure some discounts I was previously unaware of, and was very professional."
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Omar H

February 6, 2025

5  out of  5
rating by Omar H
"Had a fantastic time working with Ari 👍 She was able to help me out on lowering my rate and improving my coverage in my two vehicles. 100% recommend this team. She also speaks Spanish so that was a plus!"
We responded:
"Thank you Omar! Ari is the bomb!💣 so glad she was able to help and also speak Spanish with you. "
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Sheleisha Caldwell

February 5, 2025

5  out of  5
rating by Sheleisha Caldwell
"All of the staff is absolutely awesome, but Miss Jenna is exceptionally fantastic!!! She always goes above and beyond whenever I call... And I call A LOT...lol. You can hear her smile over the phone! Thank you, Jenna!!!"
We responded:
"❤️ so glad that Jenna provided the service you deserve with a smile 😀 "
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Joseph Austin

February 5, 2025

5  out of  5
rating by Joseph Austin
"Outstanding work young man. Fast,quick and very efficient"
We responded:
"Thank you Mr. Austin! Fast, quick and efficient is what we try to do! 👍🏻"
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Missy Ames

February 5, 2025

5  out of  5
rating by Missy Ames
"We are very happy with our service and Agent. Andrew has always answered any questions we have had thus far."
We responded:
"Thank you Missy! We appreciate it. So glad Andrew was able to help with your questions. 😎"
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Elizabeth Donsbach

February 5, 2025

5  out of  5
rating by Elizabeth Donsbach
"Andrew and Kelsey are amazing! I purchased a vehicle online on a Sunday, and found out that I had to get proof of insurance for that vehicle to the car company by 1pm on Monday. Otherwise, the vehicle delivery would be delayed, and my son's birthday gift wouldn't arrive in time. They both totally pulled through! They added my son and the vehicle to my insurance within an hour of my call. I could complete everything via email, too. No trip to the office needed. Wow!"
We responded:
"Quick and easy! Love it. Thank you for the 5 ⭐️s Mrs. Donsbach! "
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Seymal

February 4, 2025

5  out of  5
rating by Seymal
"This was such an amazing experience! Drew’s Advice was exactly what I wanted! I would highly recommend them to anyone. In under less than an hour I was through. AMAZING 🤩"
We responded:
"Thank you Seymal! It was great getting to know you and helping protect your partner through life insurance! "
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angie goff

February 4, 2025

5  out of  5
rating by angie goff
"Very helpful with any questions I have and work hard to help me find discounts and savings."
We responded:
"Thank you Ms. Goff! We appreciate the opportunity to help! 😎"
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Tahitia Palmer

January 27, 2025

5  out of  5
rating by Tahitia Palmer
"Drew was very professional and walked through every detail of my bill."
We responded:
"🧾 thank you Tahitia! Andrew is our billing specialist and does a great job! We always want you to know what you are paying your hard earned money for!"
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Lauren S

January 27, 2025

5  out of  5
rating by Lauren S
"Andrew is the best!!"
We responded:
"Thank you Lauren! Andrew does a great job and glad he was able to help! "
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Dan Van Dresser

January 24, 2025

5  out of  5
rating by Dan Van Dresser
"Andrew responded quickly and took care of the issue."
We responded:
"Thanks for trusting us with your insurance needs all these past years Mr. Van Dresser! I appreciate you! "
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Gabby Groves

January 23, 2025

5  out of  5
rating by Gabby Groves
"Andrew was so helpful with my rentals insurance! Cannot thank him enough!"
We responded:
"Thanks Gabby! Glad Andrew was able to help you with the rental insurance. He is the man! 😎"
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Coleen Mumley

January 23, 2025

5  out of  5
rating by Coleen Mumley
"I want the whole world to know Ms. Kelsey Lee is the most amazing, understanding, resourceful, meticulous, and professional young lady my husband and I have talked with in years. We recently discovered an insurance issue with the business. We have been frantically trying for 2 weeks to fix it. Ms. Lee understood the situation and was able to resolve the issue in less than 30 minutes. We will forever be grateful to her. Give her a huge raise!!!! Thank you again sooooo much. God bless you Ms. Kelsey."
We responded:
"Thank you for the 5 ⭐️s! Glad Kelsey was able to help you and your business! "
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Tory Coleman

January 23, 2025

5  out of  5
rating by Tory Coleman
"Best staff in Augusta , have never had my complaints and are fast and efficient when handling claims , Kelsey has been an amazing agent for my mom with helping her save and bundle all of her insurances together. She’s very kind and sweet and goes above and beyond !!"
We responded:
"Thanks Tory! We appreciate you allowing us to help your Mom! Kelsey is definitely one of the best!"
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Jonnecia Williams

January 22, 2025

5  out of  5
rating by Jonnecia Williams
"Columbia county best State Farm for me would have to go to the Drew Creswell team on Columbia rd not only is the staff amazing you can feel the positive energy and the enthusiasm to help on the phone I do want to point out one staff member I had the pleasure of speaking to her name was Kelsey amazing lady very informative..Please keep up the awesome work and give the team praise you have a great atmosphere and team"
We responded:
"Thank you Jonnecia for the awesome review! Glad Kelsey was able to help! Blessed to be a blessing! "
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Kenderick .O'Neal

January 22, 2025

5  out of  5
rating by Kenderick .O'Neal
"Moving to the area and need a new office was referred to Ms.Kelsey, and she is really making this a smooth process!! Customer service and knowledge of everything is top tier!!!"
We responded:
"Thanks Kenderick! Glad Kelsey was able to make your move easy! 👍🏻"
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LaNesa Lawson

January 22, 2025

5  out of  5
rating by LaNesa Lawson
"Kelsey Lee was great! we have a family of 3 and shopping around, 2 cars and 3 potential life policies SHE answered all my questions and concern will definitely be coming back when its time get my new policies!!!! WILL RECOMMEND HER"
We responded:
"Thank you LaNesa! We look forward to helping you in the future. 💪🏼"
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Devin Green

January 22, 2025

5  out of  5
rating by Devin Green
"Spoke with Kelsey at State Farm. She gave me all the information that I needed. Very professional would highly recommend to all family and friends."
We responded:
"Thanks Devin! Kelsey is the 💣! "
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Ciaran

January 22, 2025

5  out of  5
rating by Ciaran
"Kelsey is the best. Keep up the good work!!!"
We responded:
"Thanks for the 5 ⭐️ s Ciaran! "
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Clara Alward

January 22, 2025

5  out of  5
rating by Clara Alward
"recently had the pleasure of working with Kelsey Lee. She made the insurance process a walk in the park. Beautiful, educated and very responsive. I highly recommend her to anyone looking for an insurance that puts customers first!!"
We responded:
"Thank you Clara! A walk in the park — love that! "
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Lisa Williams

January 22, 2025

5  out of  5
rating by Lisa Williams
"I’ve had the pleasure of working with Kelsey Lee on my rental in Georgia. Kelsey made the insurance process a walk in the park. Friendly, knowledgeable, and always ready to tackle my questions. I highly recommend them to anyone looking for an insurance agency that puts customers first."
We responded:
"Thank you for the 5 ⭐️ s Lisa and thank you for the opportunity to help with your rental! "
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Kara Henderson

January 22, 2025

5  out of  5
rating by Kara Henderson
"Our agent Kelsey Lee was amazing! She was extremely professional and courteous. Answered all of my questions and found the best policy for us! Will definitely be recommending her to friends and family"
We responded:
"Thanks Kara! We ❤️ Kelsey!"
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Laquintis Adams

January 22, 2025

5  out of  5
rating by Laquintis Adams
"I would highly recommend. Kelsey Lee had very great customer service. Made me feel like family as soon as I walked through the door 10s across the board !! Excellent"
We responded:
"Thanks Laquintis! Kelsey is definitely a 🔟!"
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Roderick Stephen

January 22, 2025

5  out of  5
rating by Roderick Stephen
"Kelsey Lee had my family sold once we stepped through the door. Beyond Knowledgeable & Superior customer service. Would Highly Recommend."
We responded:
"Thanks Roderick! We appreciate your business! "