State Farm® Insurance Agent Drew Creswell

"Kelsey is wonderful. After 6 months my insurance was raised more than a hundred dollars. Canceled all services and the are still billing me for Renters insurance that I haven’t had in over 6 months!!! Spoke to Chris several times and was told he would take care of it because I don’t owe them anything. He even gave his WORD! Well! Just like State Farm he full of lies and mess because I go to get my mail and what do I have?! A Falsified Bill from Andrew Creswell State Farm insurance agency 😡 At this point it’s giving Harassment Vibes!!!!! I NEVER WANT TO HEAR FROM STATE FARM AGAIN!!! I OWE YOU NOTHING!!!! CHRIS IS A LIAR 🤥 AND DISRESPECTFUL!!!! You had no intentions of fixing you screw up. STOP SENDING MAIL TO MY HOME!!!!!!"

"Great people and attitude is amazing!!! QUICK on the job of getting things done. I haven't met them,but love what I hear and what they have done already!"

"I had Allstate insurance for 6 years. I started delivering for Spark. Upon looking at my insurance coverage, I wasn’t covered if I got into an accident while delivering. I looked around and Drew from State Farm, called. I told him, I needed insurance coverage for when I was working. It didn’t take Drew long, to come up with a price for the insurance I needed. The biggest surprise was the monthly premiums were cheaper. I saved around $75.00 a month; and I have better coverage. Thank you Drew! I don’t like calling and asking questions. I guess it is my accent or something. It is easier to send texts and emails. If I had any questions, I sent an email and Drew responds very quickly. Thank you Drew for your help and friendly service."

"Andrew provided excellent customer service. Efficient and effective help, would highly recommend."

"Kelsey Lee, great agent, very down to earth, very knowledgeable and helpful. I am so very grateful for her help and service. Thank you so much for being my "good neighbor"."

"Drew and his team is the truth helped me out with my cars and bus would recommend them every time no hassle very transparent"

"Andrew was very helpful"

"Agent was friendly and knowledgeable."

"Andrew Edenfield has always been very helpful and responds quickly. It is certainly appreciated! Thank you, Andrew!"

"Andrew was very knowledgeable and helpful. He is also very responsive and always willing to jump on a call to discuss my policy. Thank you!"

"Ms. Jenna is outstanding. My wife and I recently looked into joining our car insurance together and Ms.Jenna was the representative whom we had the honor meeting. She was very kind , knowledgeable, understanding and prompt in dealing with our request. On several occasions I've dealt with the staff at Mr.Creswell establishment and they are always on point in every aspect. And to add to that Mr. Creswell is outstanding as well. And I say that because there's been years where I didn't receive acknowledgement of my birthday from so called friends or family members , yet I received a birthday card from my insurance agent. And that's been consistent through the years I've been a client of this office. And that's greatly appreciated other offices should definitely take note of small gestures like that. Ms. Jenna you are outstanding ,continue to be amazing in the job that you do and thank you so much for all your help with getting our insurance needs situated. Best regards to you and the rest of the staff. The Thomas family."

"Jenna was polite and very helpful!"

"Jenna was very helpful."

"Andrew has been a tremendous help. Everyone in the office is friendly, quick to respond, and easy to work with. Thank you!"

"Andrew was great ."

"Drew was very professional and friendly. He made the process easy."

"If this is the same Kelsey that I see on here, then I’m not too sure I feel comfortable switching over to Statefarm. For one, the texts alone are written poorly. And the reply…Lord the reply made me raise an eyebrow. I thought it was a scammer until I googled the number and saw the website pop up! I questioned to see if it was legit and it seems pretty legit. I’m not too sure what was going on today, but maybe Kelsey had an off day today. Very unprofessional on her end. I thought I was replying to an operator or automated text until I got that reply, lol. The, “it is two dollars” had me. No need to round up my monthly payment. Thanks"

"I would have to say Andrew was so helpful on helping me navigate getting my glass on my truck fixed. He was very generous and kind and it did not take no time. I told him how pleasant and how easy this was and he made it that way thanks again, Andrew For a pleasant experience ."

"Drew is very professional and helpful!"

"I have enjoyed working with Drew Creswell and Andrew Edenfield on our insurance needs, they were both very professional and worked hard to meet all our needs."

"Andrew did a great job helping me with my new car insurance!"

"Wouldn’t deal with any other! Very nice, willing to work with you and do the best they can for you!! Amazing!"

"I wanted to tell the leadership at Drew Creswell Insurance that I have worked with Jenna Bolio twice on helping me with my insurance claim and she is outstanding quick to respond and very good at getting me the help I needed. Excellent!"

"Shout out to Andrew !! Very helpful"

"Andrew answered every question I had, helped me secure some discounts I was previously unaware of, and was very professional."